Agentic AI and the blueprint of the future SOC
Rebuilding security operations as intelligent, self-learning ecosystems
Fal.Con Europe 2025 made one thing clear – that the future of cybersecurity is agentic. Artificial intelligence is now the core operating capability that shapes how the Security Operations Centre (SOC) thinks, acts, and responds.
CrowdStrike’s vision for the agentic SOC is a new model for cybersecurity – where human expertise and autonomous agents work together to manage data, identities, and threats. For Ignition Technology and our partners, this signals the start of a new phase of AI-driven collaboration, which will make businesses more proactive, intelligent, and future-proof in responding to threats.
Agentic AI: the next step-change in enterprise security
Agentic AI describes the phase of automation where intelligent agents move beyond analysis and surfacing of threat data, to acting on it directly and autonomously. Agents can collaborate in sharing data, make context-driven decisions, and execute tasks at machine speed, freeing up human analysts to focus on defining the broader security strategy and posture.
In the context of a SOC, this is a move from human-augmented operations to AI-driven ones – from reacting to incidents to predicting and pre-empting them. It’s a foundational shift in how organisations defend themselves against new, automated, and complex threats.
The architecture behind the vision
At Fal.Con, CrowdStrike introduced the Agentic Security Platform, the foundation of this new SOC model.
The Agentic Security Platform brings together several core innovations to unify telemetry sources and empower humans and agents to act with speed and precision:
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Enterprise Graph A real-time data layer that connects endpoints, identities, workloads, and third-party systems. It creates a living map of the relationships between users, devices, threats, and exposures, to enable fast, context-rich decision-making. |
Charlotte AI A low-code environment that enables teams to design and deploy custom AI agents quickly. It accelerates automation by allowing analysts to create agents for tasks tailored to specific use cases – such as hunting threats in healthcare networks, or automated patching in finance systems. |
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Agent Collaboration Framework This secure communication layer allows agents to exchange context, learn from outcomes, and coordinate activity safely. It provides a structured environment for agents to interact, while maintaining clear data governance and privacy guardrails. |
AI-Powered Console CrowdStrike’s new, intuitive interface enables analysts to ask questions in natural-language and instantly get actionable insight to trigger workflows. For example, asking “show me unpatched devices with open RDP ports”, could create instant, curated insights that ensure action is taken accurately. It’s the next evolution in how humans and AI collaborate inside the SOC. |
Together, these capabilities form the intelligent system that is the Agentic SOC. This is the next step in realising the long-term ambitions of security leaders to be able to anticipate and prevent threats far more reflexively, quickly, and accurately.
New developments also include the extension of the Agentic Security Workforce with new mission-ready agents, trained on millions of Falcon® Complete SOC decisions across prevention, detection, investigation, and response.
Transforming the SOC: from analyst to orchestrator
Agentic AI changes how analysts operate day to day. Instead of spending the bulk of their time collecting data or managing alerts, analysts can assess risk faster, prioritise threats more accurately, and drive decisions informed by unified context.
Analysts will increasingly act as orchestrators of the autonomous system – designing and directing fleets of AI agents that execute tasks at scale. The result is a SOC that is faster, more consistent, and more resilient.
For example, a security analyst would previously triage alerts from different tools for endpoint protection, identity management, or event management. With Agentic AI, they can simply make a natural-language query such as “show me all devices impacted by this issue and summarize the attack vectors used.” The agent will then correlate the signals across data sources, summarize all incidents, and suggest next steps for containment.
In this model, human expertise remains essential and gets amplified. Analysts still define objectives and verify critical outcomes, but their work is accelerated by continuous, at-scale automation, unlocking improved response time, data quality, and operational efficiency across the SOC.
What’s in it for partners?
For Ignition Technology and our partner ecosystem, the move to an agentic SOC opens up several growth opportunities across services, integration, and enablement to reshape security operations:
Platform consolidation and reducing agent sprawl:
CrowdStrike’s unified approach simplifies customer environments by bringing endpoint, identity, cloud, and data protection into one platform. Partners have an important role in guiding organisations through this consolidation, helping them to identify where they can reduce tool complexity and optimise spending for greater efficiency.
New service models and agent orchestration:
Agentic AI introduces new ways for partners to deliver managed services. New offerings can combine nearly any sequence of human oversight with AI-driven investigation and remediation workflow, making the agentic model more flexible and customisable. With the ability to design and deploy custom agents through AgentWorks, partners can continually differentiate and capture value for themselves and their customers.
Training and certification on AgentWorks:
As agentic AI becomes central to SOC operations, partners can sell their own expertise in building, configuring, and managing AI agents as a key differentiator. Training programs on AgentWorks can help partners to develop advanced services and strengthen customer trust.
Building the Agentic SOC together
The future SOC won’t rely on manual work and siloed tools. It’s an adaptive and proactive ecosystem, powered by data, automation, and human expertise working in unison.
Fal.Con Europe 2025 made it clear that agentic AI is already more than a vision – providing both an operating model that enterprises can adopt, and the support frameworks required to make it work. Those organisations that embrace the shift will unlock speed, insight, and resilience across their entire security ecosystem.
Ignition Technology is working closely with partners to convert this transformation into growth.
To explore how you can build services around the agentic SOC and CrowdStrike’s Falcon platform, get in touch with the Ignition Technology team today.
